Your complete satisfaction is our ultimate goal. You may return any item shipped by betaherbs.com for a full refund of the product price, keeping the following in mind:
1) Beta Herbs does not make refunds for any opened containers or bottles.
2) You must return the item to us within 5 days of receipt of purchase.
We’ll also provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item, etc.). In other cases, a return postage fee will apply.
We do not provide return labels for products being returned. Customers are responsible for all return shipping charges.
If your return is not the result of our error, your are responsible for the return postage. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent.
Contact us at:
Phone: +1 780 999 3172